Everything you need to know
when staying with us.
All dogs must be current for Rabies, Bordetella, DHLPP and Canine Influenza. You must present proof of vaccinations before we can accept your dog(s). We accept email records or hard copies. A flea and tick medication is not required. However, if we find fleas or ticks on your dog, we must treat it at owner's expense. This is to prevent possible infestations and protect other boarders.
Dogs eligible for group play must be spayed or neutered by 10 months of age and behave well around other dogs. At our discretion, we may make exceptions for friendly dogs who have missed the spay/neuter deadline. Each case requires an examination. Similarly, even dogs who meet the spay/neuter deadline may be deemed ineligible for group play if they simply behave too aggressively around other dogs.
Weather permitting, groups get two hours of playtime each morning and at least two hours each afternoon.
Owners may pick up boarded dogs on Sundays between 8 a.m. and 6 p.m. but must call in advance. Additionally, if you're running late on a week night or Saturday, we offer extended pick-up hours until 10 p.m. Again, please call ahead with an ETA. As long as you pick up on your scheduled day, we don't charge a late pick-up fee. If you leave your dog overnight, we will charge for 24-hour boarding.
No. Intact dogs are not eligible for group play. They remain kenneled while group play is in session. Most "playcare" style businesses are not optimized for intact dogs, but The Kennels operates with the necessary infrastructure to keep dogs separate, safe, moving, and happy.
Since intact dogs are not eligible for group play, owners may choose a complimentary 15-minute hand walk around our ranch. Additional exercise time is always available.
Our indoor/outdoor combination kennels measure 24 feet long. Dogs can move inside and outside as they please. This provides plenty of stimulation and opportunity for socialization outside of group play, and allows your pup to move all day long!
Yes! We offer multi-dog discounts for overnight stays. Check out our rates page.
You're not required to bring anything. We provide food, bowls, and toys. However, most dogs are happiest when they eat their regular food. Switching food abruptly can sometimes trigger stomach distress, so we do encourage bringing your own.
No, but we recommend it. Around holidays, kennels typically sell out weeks in advance, so please call as soon as possible.Make a Reservation
During peak periods, owners must cancel 24 hours in advance to avoid a cancellation fee.
Absolutely. We never charge to give your pup his medicine.
At this time, we only offer baths and self-bathing.